Boutique Rugs Reviews

Boutique Rugs is an online store that offers a wide range of rugs in various styles, colors, sizes, and materials. They offer Free Shipping and 60 Days Returns. They also provide Extra 25% Off on selected rugs with the code: PRES and an Extra 10% Off on home decor and interior with the code: LOVE. They also have a Price Match Policy where if you purchase an item and the price goes lower, or you find it for a lower price somewhere else, you can request a price match. As for the prices, they vary depending on the size and style of the rug. For example, the Ross Area Rug varies in price depending on size: a 1’10 x 2’11” rectangle is priced at $34 (original price was $85), a 5’3” x 7’9” rectangle is priced at $65 (reduced from $162), and an 8’10” x 12’10” rectangle is priced at $182 (discounted from $456). Please note that these prices are subject to change and it's always best to check the website for the most current prices and deals.

You can contact Boutique Rugs customer service in several ways. You can use the chat widget on the bottom left of their webpage. A support representative will review your request and send you a personal response within 24 hours. Their return address is 560 Marine Drive, Calhoun GA 30701. You can also reach them by phone at (855) 585-4040. Their phone support hours are Mon-Fri: 9am-10pm, Sat 9am-5pm, Sun: 11am-5pm EST. Additionally, you can contact them via Apple Business Chat. Their headquarters are located at 650 Ponce De Leon Ave Ste. 300 #1445, Atlanta, GA 30308. If you prefer email, you can reach out to support@boutiquerugs.com.

Boutique Rugs is a premier source for high-quality area rugs and runners at affordable prices. They offer a wide range of products including Area Rugs, Runners, Washable Rugs, and Outdoor Rugs. The rugs come in various sizes, from small (up to 4'x6') to extra large (10'x14' and up), and also include options for kitchen, hallway, dining, and foyer areas.

They offer rugs in a variety of styles such as Bohemian, Contemporary, Farmhouse, Kids & Nursery, Moroccan, Indoor & Outdoor, Shags, Southwestern, Traditional, Transitional, Vintage, and Washable. These rugs are available in a wide array of colors including White, Beige & Cream, Yellow & Orange, Orange, Pink, Red, Black & White, Purple, Blue, Green, Brown, and Colorful.

In addition to rugs, Boutique Rugs also offers home decor and interior products. They provide free shipping and a 60-day return policy on all of their products. They have over 15 years of experience in the rug business and provide rugs online to transform homes with their selection of high-quality, affordable rugs. Their team of experts is available to help select the right rug and answer any questions. They are not just an online rug website, but a group of passionate rug enthusiasts dedicated to finding the perfect rugs for their customers. They believe that everyone deserves to have a beautiful home, and they want to help make that happen.

BoutiqueRugs.com accepts payments through a secure payment gateway partner, Braintree Payments, which is a PayPal company and PCI compliant. They accept most major credit cards including VISA, MasterCard, American Express, and Discover. In addition to these, they also accept PayPal payments and wallet payments, such as Apple Pay and Amazon Pay. Your credit card will be charged as soon as you click the “Pay Now” button on the checkout page. If you return any merchandise and it is not soiled or damaged, they will refund your order to the original form of payment. Once your return is delivered, please allow 2-5 business days for it to be processed and refunded. Also, please note, it may take your bank or credit card provider 3-5 business days to reflect your refund on your statement.

BoutiqueRugs.com offers free shipping for orders within the contiguous United States. They primarily use FedEx and occasionally UPS for US orders. However, for larger rugs (10x14 and above or orders containing oversized items), they utilize freight companies. Please note that international orders do not qualify for free shipping.

As for the return policy, BoutiqueRugs.com offers a free return if you choose your refund in the form of a gift card on returns within 60 days of delivery. The return shipping fee is a part of their return and the cost of return varies based on the product. They do not accept returns from Alaska, Hawaii, U.S. territories, and international orders. You can return your product(s) through different services and carriers. However, clearance items, cleaning products, rug tapes, and corner rug pads are exceptions and are considered final sales, which means they are not eligible for a return.

All the products except the stated exceptions are eligible for a refund if they meet the following criteria: Returned within 60 days of delivery, the item must be in new and sellable condition. All returned items must have no visible damage, stains, or pet hair. Otherwise, Boutique Rugs can decline refunds for heavily used items that show damage after delivery due to consumer usage. The item/items being returned must match the precise shipping dimensions as when they were first received. If the item is not packaged correctly for return, extra shipping charges will be deducted from the total refund of your order. When returning items, please use the original packaging they arrived in. If you happen to lose or damage the original packaging, you may use a new box or plastic package, depending on the type of shipping that was used for the initial delivery. Please note that you are responsible for arranging the return packaging and packing materials. Once you have securely packaged your rug, please take some photos of the package and save them until you are refunded in case of any damages that may occur. If your rug is 8'8'' or larger, please use FedEx Express Saver instead of FedEx Ground service when scheduling a pickup.